Contact Service
TeamViewer
Hotline
DCI Bronze
- telephone assistance HOTLINE
- remote management - immediate problem solving without the need for a paid technician
- discounted price for prophylaxis (regular maintenance and adjustment of technology)rental of spare equipment with a 5% discount (subject to availability of equipment)5% discount on labour and materials for service intervention at the customer's site
DCI Silver
HOTLINE telephone assistance
Remote management - immediate problem resolution without the need for a paid technician
one free prophylaxis, the following at a discounted price
rental of replacement equipment at a 10% discount (subject to availability of equipment)
10% discount on labour and materials for service intervention at the customer's premises
DCI Gold
HOTLINE telephone assistance
remote management - immediate problem resolution without the need for a paid technician
regular technology updates and preventive remote technology checks based on manufacturers' recommendations
one free prophylaxis, subsequent prophylaxis at a discounted price
Guarantee of fixing the fault on the device within 3 days; if this deadline is not met, the possibility of renting a replacement device free of charge
10% discount on the rental of replacement equipment
10% discount on labour and materials for customer service intervention